Return Policy

RETURN POLICY

Last updated May 27, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@shopfashionstitches.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address on the return email.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least one (1) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Any items that have been worn, altered, washed, or opened and not in original condition
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● A 15% restocking fee will be charged for all returns.
● Items must be unopened and in original packaging.
● Items must not have been worn, used, altered, washed, or changed in way.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
support@shopfashionstitches.com